111dt FAQ — All your questions answered, right here

You must be at least 18 years old to register at 111dt. This is not just a rule — it is our ethical responsibility. Age is verified during registration, and identity documents are checked during KYC. Any account found to belong to someone under 18 will be closed immediately.

No. Each individual is allowed only one account at 111dt. Creating multiple accounts is a violation of our terms and will result in all accounts being closed. Any bonuses and winnings may also be forfeited.

After logging in, go to Account Settings and navigate to the "Identity Verification" section. Upload photos of the front and back of your national ID or passport. Verification is typically completed within 24–48 hours. Once verified, you'll receive a confirmation via email or mobile.

Your account is activated as soon as registration is complete. Once you verify your mobile OTP, you can log in and access the game lobby right away.

Reach the 111dt support team by email at [email protected] or via live chat. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

After logging in, select the "Deposit" option from the menu. Choose your preferred method — mobile banking, bank transfer, or e-wallet. Enter the amount and complete the transaction. In most cases, deposits are credited to your account instantly.

The minimum deposit at 111dt varies by payment method. Generally, you can deposit from BDT 500 via mobile banking. Visit the Deposit page for specific limits or contact support for more information.

Refresh the page and wait a few minutes. If your balance hasn't updated within 15 minutes, contact support with your transaction reference number. We'll verify and resolve the issue promptly.

111dt accepts deposits via mobile banking, bank transfer, and various e-wallets. Available payment methods may be updated from time to time. Log in and visit the Deposit page to see all current options.

111dt does not charge any fees for deposits. However, your mobile banking provider or bank may apply their own transaction charges. These are determined by the respective service provider's policies.

Daily deposit limits vary depending on your payment method and account verification level. KYC-verified accounts generally have higher limits. Contact support for your specific limit.

Withdrawal requests are typically processed within 24 to 72 hours. KYC-verified accounts are processed faster. Requests made on weekends or public holidays may take a little longer.

Yes, KYC verification must be completed before your first withdrawal. This is in place to protect your account and prevent fraud. Once verified, you won't need to go through it again for future withdrawals.

For security reasons, withdrawals are generally sent to the same payment account used for the deposit. If you'd like to withdraw to a different account, please contact support and complete the additional verification process.

The minimum withdrawal amount varies by payment method. Generally, withdrawals start from BDT 500. Visit the withdrawal page for details specific to your chosen method.

If your withdrawal is rejected, the reason is usually sent to you by email. Common reasons include incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. If you are unsure of the reason, contact support.

After you register at 111dt and make your first deposit, a welcome bonus is automatically credited to your account. For details on the bonus amount and wagering requirements, please visit the Promotions page.

Wagering requirements mean you must place bets totaling a specified multiple of the bonus amount before you can withdraw. For example, a 20x wagering requirement on a BDT 1,000 bonus means you need to place a total of BDT 20,000 in bets. Requirements vary by bonus — check the Promotions page for details.

Most bonuses can be used across all games, but some may be restricted to specific games or game categories. Always read the terms and conditions of a bonus carefully before claiming it.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirements are not met within that period, the bonus will be forfeited. The expiry date for each bonus is stated in its terms and conditions.

Share your referral code or link from your account. When someone registers and makes their first deposit using that code or link, a referral bonus will be credited to your account. Visit the Promotions page for full details.

111dt offers Sports Betting (cricket, football, tennis, and more), Live Casino (roulette, baccarat, blackjack), slots, fishing games, poker, and much more — with over 1,000 games in total.

If your connection drops mid-game, most games will auto-reconnect and resume from where you left off. If a game closes before it is completed, 111dt's system automatically processes the correct result.

111dt's Sports section offers betting on over 30 sports, including cricket (IPL, BPL, World Cup), football (Premier League, La Liga), tennis, badminton, and kabaddi.

All games at 111dt use RNG (Random Number Generator) technology, independently verified by third-party auditors. Live Casino games are streamed in real time with live dealers. There is no possibility of human interference in game outcomes.